Local and state governments are grappling with a severe shortage of skilled IT workers, particularly in critical areas such as cybersecurity, data analysis, and artificial intelligence. With their higher salaries and more attractive work environments, the private sector and the federal government are poaching talent from local and state governments. Compounding this workforce shortage is a retention crisis. The “Great Resignation” significantly impacted the public sector, with many employees leaving their jobs for retirement, better pay, benefits, or due to burnout. A 2022 survey revealed that more than half of state and local government workers were considering leaving their jobs. So, how can the public sector bridge this widening talent gap and improve retention? The answer may lie in upskilling current employees through stackable certificate programs.
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