When she joined the University of Delaware Division of Professional and Continuing Studies (UD PCS) digital learning team in 2016, Aviva Heyn had no idea how significant her work would become. One of her first projects was updating the RN Refresher online course, a UD PCS certificate program designed to prepare nurses who have been away from the profession to be licensed again. This certificate program was made critical by the shortage of nurses during the COVID-19 pandemic. Her latest project for UD PCS is an Instructional Design Certificate program to introduce people to the world of instructional design and prepare them to use learning theory and multimedia tools to create engaging online learning experiences.
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