A survey conducted by Salesforce last month based on 23,000+ workers across 19 countries reveals a growing digital skills crisis. The pandemic has accelerated this gap, addressing the need for a digital transformation. In addition, it has given businesses a unique opportunity to rethink how they connect with their employees, customers, and communities. In the research, a total of 76% of global workers say that they feel unequipped and unprepared to operate in a digital-first world. However, only 28% of them are actively seeking skills training, according to Salesforce’s 2022 Global Digital Skills Index survey.
https://iblnews.org/a-growing-digital-skills-crisis-a-majority-of-the-workforce-feels-unprepared/
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